My Point of Heu
As Island Air continues its path toward expanding to a larger aircraft fleet, the now locally owned and operated air carrier remains focused on its growth and expansion in the Hawaiian Islands. Over the past year I have often flown "the island way" to Kauai, Hawaii Island and every month to the Valley Isle. One thing that stands out to me is the true spirit of aloha and prominent feeling of hookipa while traveling with them.
Often when I am dropped off at Honolulu International Airport I have to remind my driver that their terminal is not in the main wing but in the commuter terminal, where the interisland planes used to fly in and out of many years ago. There's something charming to me about the friendly family-like customer service and boarding the plane from the ground/jetway and then up the ramp. It reminds me of my childhood.
With all my frequent interisland travels to and from Honolulu I have come to feel like ohana with the staff, often exchanging hugs, hellos and the ground crew sometimes whispering to each other "she flies with Island Air all the time." It's kind of funny actually. The small touches really impress me, like the storytelling that takes place on board where the flight attendants give you a brief summary of each island with stats and other noteworthy facts. It feels like it's your own personal charter plane.
My all time favorite thing is... when you depart, take a look out the window, as soon as the plane will push back the ground crew gathers and WAVES. Yes, they are waving goodbye to you. It's the cutest thing ever and everytime I fly I always sit by the window and wave back. It puts a smile on my face and reminds me of what true hospitlatiy is and what it means to share aloha with others!
*Island Air offers Kupuna and Keiki fares for $62 one-way you can also score the one-way coupon Travel Pak which includes no minimum stay and no blackout dates, good for one year available until 12/31/16.